2 Commits

Author SHA1 Message Date
maaz519 9c6e2c76e8 fix(support): agent-demo self-seeds (join default queue + go online); tickets always get a queue
Root cause of 'waiting for escalations': no queue/membership meant tickets were
never assigned. Now: createTicket find-or-creates a default queue; new joinDefault
endpoint + useGoOnline hook; agent-demo joins+goes-AVAILABLE on load (assignPending
picks up any waiting ticket). smoke-support self-seeds (no seed script needed).
Also: vitest singleFork to end cross-file DB races (45 tests deterministic).

Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
2026-07-01 12:39:14 +05:30
maaz519 c53258c8eb feat(sdk): P4.5 @insignia/iios-support-web (composes message-web + support REST)
SupportProvider (wraps MessageProvider + support client); useEscalate, useTickets/
useAssignedTickets (+createTicket/patch), useCallbackRequest, useAvailability;
re-exports useThread/useMessages. Boundary allowlist: support-web -> contracts+
kernel-client+message-web+inbox-web.

Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
2026-07-01 12:00:46 +05:30