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feat: P4.6 agent demo + escalate button + support seed/smoke (P4 complete)

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apps/agent-demo (Vite): agent sets AVAILABLE, sees assigned tickets, opens the
thread, replies. message-demo customer pane gains 'escalate to support' (via
SupportProvider/useEscalate). seed-support + smoke-support prove the loop:
escalate -> auto-assign -> agent reply -> customer receives. 45 tests; realtime/
inbox/support smokes all pass; both demos build.

Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
This commit is contained in:
Maaz Ahamed
2026-07-01 12:09:29 +05:30
parent c53258c8eb
commit 7441d0ec36
11 changed files with 309 additions and 3 deletions
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pnpm-lock.yaml
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+37
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@@ -18,6 +18,40 @@ importers:
specifier: ^3.0.5
version: 3.2.6(@types/node@26.0.1)(jiti@2.7.0)(terser@5.48.0)
apps/agent-demo:
dependencies:
'@insignia/iios-kernel-client':
specifier: workspace:*
version: link:../../packages/iios-kernel-client
'@insignia/iios-message-web':
specifier: workspace:*
version: link:../../packages/iios-message-web
'@insignia/iios-support-web':
specifier: workspace:*
version: link:../../packages/iios-support-web
react:
specifier: ^19.0.0
version: 19.2.7
react-dom:
specifier: ^19.0.0
version: 19.2.7(react@19.2.7)
devDependencies:
'@types/react':
specifier: ^19.0.0
version: 19.2.17
'@types/react-dom':
specifier: ^19.0.0
version: 19.2.3(@types/react@19.2.17)
'@vitejs/plugin-react':
specifier: ^4.3.4
version: 4.7.0(vite@6.4.3(@types/node@26.0.1)(jiti@2.7.0)(terser@5.48.0))
typescript:
specifier: ^5.7.3
version: 5.9.3
vite:
specifier: ^6.0.7
version: 6.4.3(@types/node@26.0.1)(jiti@2.7.0)(terser@5.48.0)
apps/message-demo:
dependencies:
'@insignia/iios-inbox-web':
@@ -29,6 +63,9 @@ importers:
'@insignia/iios-message-web':
specifier: workspace:*
version: link:../../packages/iios-message-web
'@insignia/iios-support-web':
specifier: workspace:*
version: link:../../packages/iios-support-web
react:
specifier: ^19.0.0
version: 19.2.7