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feat: P4.6 agent demo + escalate button + support seed/smoke (P4 complete)

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apps/agent-demo (Vite): agent sets AVAILABLE, sees assigned tickets, opens the
thread, replies. message-demo customer pane gains 'escalate to support' (via
SupportProvider/useEscalate). seed-support + smoke-support prove the loop:
escalate -> auto-assign -> agent reply -> customer receives. 45 tests; realtime/
inbox/support smokes all pass; both demos build.

Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
This commit is contained in:
Maaz Ahamed
2026-07-01 12:09:29 +05:30
parent c53258c8eb
commit 7441d0ec36
11 changed files with 309 additions and 3 deletions
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apps/message-demo/package.json
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@@ -11,6 +11,7 @@
"@insignia/iios-kernel-client": "workspace:*",
"@insignia/iios-message-web": "workspace:*",
"@insignia/iios-inbox-web": "workspace:*",
"@insignia/iios-support-web": "workspace:*",
"react": "^19.0.0",
"react-dom": "^19.0.0"
},