Shared RealtimeProvider opens ONE dashboard-wide IIOS message socket reused by
the messenger tab and the new NotificationCenter. CrmMessagingAdapter gains
setFocus (drives presence/push suppression) and subscribeActivity (joins all
of the caller's threads, fans out incoming messages). NotificationCenter shows
a clickable toast on new messages when you're not on the messenger tab and
deep-links to the conversation. Pulls @insignia/iios-messaging-ui@0.1.7.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
CrmMessagingAdapter implements addMember/removeMember/renameConversation over
crm.messenger.participant.add/remove + group.rename, powering the SDK's new
group/channel settings panel. listMembers maps customer role too.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
CrmMessagingAdapter now implements upload() (presign-upload → PUT → presign-download
→ Attachment with contentRef), so the composer's attach button appears; send()
forwards the attachment to the socket; and incoming messages (history + realtime)
resolve a presigned display URL. Pull SDK 0.1.4.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
- crm.messenger.directory limit 200 -> 100 (be-crm caps at 100, was 400 Bad
Request) in both the inbox + messaging adapters.
- CrmInboxAdapter.downloadAttachment via crm.media.presignDownload, so mail
attachments are downloadable. Pull SDK 0.1.1.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
CrmMessagingAdapter.directory() now returns the org people list (Person[]) for the
new 'New message' picker; internal name-resolution uses directoryMap(). The DM/group
create path rides the existing crm.messenger.conversation.open door (dedupe + group).
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
CrmMessagingAdapter now implements the full SDK contract:
- browseChannels/createChannel/leaveChannel over the be-crm channel door
(crm.messenger.channel.*); joinChannel is a governed public self-join over
the socket (openThread) — the BFF has no join verb, OPA enforces it
- listMembers over crm.messenger.members → drives @mention autocomplete
- send forwards mentions[] on the socket path (→ IIOS MENTION inbox items)
So the CRM messenger (rendered by the SDK) now gets sectioned Channels/DMs,
browse+join+create, and @mention autocomplete/highlight — no embedded code.
(SDK re-packed to the local tarball; publish for deploy.) tsc + next build green.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
CrmMessagingAdapter is now hybrid: BFF for the conversation list, thread
creation, and directory (server-side tenancy); the IIOS MessageSocket
(delegated crm.messenger.realtime token) for everything live — history+join,
send, typing, read receipts, and reaction annotations. Falls back to the 4s
poll only when no socket is available.
- messenger-sdk useRealtimeSocket() opens the MessageSocket from the BFF token
and passes it to the adapter (adapter rebuilds live once connected)
- socket path maps senderId (userId space) → actorId so 'mine'/seen work
consistently, killing the actor-vs-user ambiguity in the poll fallback
- reaction annotations tracked per message and re-emitted as full sets
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
The messenger tab now renders the shared SDK's <Messenger>, not the bespoke
in-CRM implementation. The CRM only supplies transport + theme:
- CrmMessagingAdapter implements the SDK's MessagingAdapter over the be-crm
data door (crm.messenger.conversation.list/open, history, send, directory);
live updates via a 4s poll for now (socket realtime is a follow-up that
reuses messenger-socket.tsx). Tenancy/auth stay server-side.
- messenger-sdk.tsx wires MessagingProvider + adapter (live = CrmMessagingAdapter,
demo = the SDK MockAdapter), themed by mapping --miu-* tokens to the CRM
design system.
- dashboard renders <MessengerSdk/>; the old messenger.tsx is left in place
for rollback and will be deleted once this is proven live.
NOTE: the SDK is installed from a local tarball (file:) for verification since
it isn't published yet. For deploy: publish @insignia/iios-messaging-ui to the
registry and change the dep to a version range. transpilePackages covers ESM.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
maaz519